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The ACCC recognised by abiding by the standards set out in the Codes, Pest Managers and Termite System Management Installers who choose to be bound by these Codes are required to satisfy certain levels of practical experience and education in termite management clinics in order to be a signatory to those codes. .

AEPMA Codes of Practice set out industry standards of conduct. They're guidelines for fair dealing between Pest Managers and their customers and they outline what a client can expect from a pest management company, when they agree to engage its own services.

Establishing an independent process for assisting clients and professional pest managers to resolve any complaints or disputes Which May arise as a result of a termite management service; and

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People, businesses and organisations who sign up to those Codes of Practice dedicate to following and complying with the Codes goals, best practice requirements and stipulations.

Features, benefits, and limitations of currently enrolled systems, techniques, products, and, technologies for managing termites when constructing a new residence or in an existing building or structures; and,

Best practice (ground rules) governing how these procedures, techniques, products, and, technologies should best be commissioned, implemented and/or installed.

A 2012 Industry Research commissioned by AEPMA estimated the average cost of treatment and repair of harm to be roughly $10,000 per home. A 2003 poll by Archicentre (the Building Advisory Service branch of the Royal Institute of Architects) estimated that 650,000 Australian homes had become infested with termites within the previous five decades.

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Termites are an increasing problem in Australia. Especially risk levels in homes are rising as construction of most homes since the 1960s has been of a higher hazard kind due to the use of concrete slabs with very little clearance from the ground and also the use of soft wood timber for framing.

To most people, their most important asset is the home and therefore it is important that termite protection remain a priority for every home owner. .

In September 2017, the Australian Competition and Consumer Commission (ACCC) granted authorisation to the Australian Environmental Pest Managers Association (AEPMA) in regard to codes of practice for termite management.

The ACCC recognised that by abiding by the standards set out in the Codes, pest managers that chose to become bound by the codes were required to satisfy certain levels of practical experience and education in termite management clinics in order to become a signatory to the codes.

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The Australian Competition and Consumer Commission (ACCC) promotes competition and fair trades in markets to the benefit of consumers, businesses and the community. The ACCC is an independent commonwealth statutory authority whose role is to enforce the Competition and Consumer Act 2010 and a range of additional legislation promoting competition, fair trading and regulating national infrastructure to the benefit of Australians.

For further questions or enquiries regarding the ACCC, please refer to their website at www.accc.gov.au. .

A code of practice sets out industry standards of conduct. They are guidelines for dealing between you and pest controllers and they allow consumers know what businesses consent to in dealing with them. The codes of practice which have been lodged with AEPMA would be to represent the whole of industry.

The Code has been drawn up by an expert technical committee why not find out more and sets out the current best actions to take in dealing with termites. The principles of practice are check revised to ensure that they are technically correct and set the best options for dealing with termites in Australia.

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Yes of course. One of the reasons why the ACCC granted authorisation to the industry codes of practice was the fact that before, consumers were required to purchase duplicates of the Australian Standards to see that the minimum requirements necessary in termite work. The codes of practice are available free of charge and can be downloaded from the AEPMA site at www.aepma.com.au.

They can also be obtained from an accredited code of practice pest controller you simply need to ask! .

The codes set out dispute resolutions and disciplinary action that may be levied in regard to a breach of these codes. Signatories to the codes have to agree to be bound by the dispute resolution process set out in the Codes. Codes signatories should have documented consumer complaints handling procedures that comply with the Australian Standards for Complaints Handling in Organisations (ASISO 1002/206).

Complaints which cannot be solved by the Code Compliance Manager are escalated to a Code Disciplinary Committee. .

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Suspend use of the Code until the party in question can demonstrate ongoing ability to abide by important link this Code.